Resume David Rizzo Cybersecurity Graduate • IT & Digital Forensics Contact Location: Charlotte, North Carolina 28269 LinkedIn: linkedin.com/in/davidjrizzo1 Portfolio: portfolio.rizzoit.com Summary IT and cybersecurity professional with a strong foundation in technical support, system operations, and security principles. Experienced in troubleshooting, incident analysis, and maintaining reliable computing environments across Windows, Linux, and cloud platforms. Known for combining technical problem-solving with leadership, customer service, and clear communication in fast-paced environments. Skills IT & Systems Technical Support, Troubleshooting, System Monitoring, Windows & Linux Administration Security Security Operations, Vulnerability Assessment, IAM, Cryptography, Log Analysis Tools Wireshark, Splunk, Burp Suite, Magnet AXIOM, FTK Imager, Docker Platforms Windows, Linux (Kali, Ubuntu, Red Hat), macOS, AWS, Azure Education Bachelor of Science in Cybersecurity Wilmington University — New Castle, DE Concentration: Digital Forensics Certificate in Cybersecurity & FinTech Wilmington University Cybersecurity Certificate (24-Week Program) University of North Carolina at Charlotte Experience Customer Service & Team Leadership Lowe's — Concord, NC | 2020–2025 Supported daily operations in high-volume environments while resolving customer and operational issues Led, coached, and supported teams of up to 30 associates Recognized for reliability, leadership, and customer satisfaction under pressure Videographer / Media Support Mecklenburg Community Church — Charlotte, NC | 2019–2020 Produced and edited weekly video content using Adobe Premiere Pro and After Effects Managed deadlines, collaborated with teams, and supported live-service operations Selected Technical Projects Digital Forensics Investigation Evidence acquisition, artifact analysis, and formal reporting Red Team / Blue Team Lab Simulated attacks and defensive monitoring using Kali & ELK Azure ELK Stack Centralized logging, dashboards, and incident response