# Interviews

## Sarah

### About
    - Employee
    - Describes challanges she has recently faces with Nexora network and web server.
#### Notes
    - Network Slow
    - Affects productivity
    - Tasks such as sending and email or accessing files take longer than they should
    - Webserver was working one day and then stopped the next
        - No one could access it
    - Lots of disruption
    - Access to workday & benefits are inconsistent and sometimes does not load
## John Carter

### About
    - Employee | Junior Network Engineer
    - Update on his oversvations regarding the network issues
    - Started 1 Week ago

#### Notes
    - Noticable slowdown on network
    - webpages taking much longer to load than usual
    - Users reported difficulty accessing services
        - Few cases sevice unavailable errors
    - Sudden spike of traffic from a range of IP Addresses that do not typically interact with the network
    - Bandwidth usage unusally high
        - No increase in legitimate user activity
    -Possiblity of more down time & performace issues

##### Oberservations
    - Increase Network Traffic
    - Slow and unresponsive web traffic and devices
    - Productivity lowered
        - Denial of service by increasing network traffic to a point of inusability